CaptiveLight collects names, email addresses, and other personal information from customers and visitors only when submitted via one of our on-line forms, such as our booking form. This data is used solely by us and is not shared, traded, or sold to third parties by ourselves. We do not give out your information unless requested to do so by legal authorities or are required to by law or we believe in good faith that it is necessary to do so to protect the rights or property of CaptiveLight or safety of any person.
You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information.
You also have the right to request the erasure of your personal data from public view, or completely as long as this is compliant with laws and regulations. Please contact us if you would like us to remove your personal data.
Information we may hold about you
Data we collect and process include:
Your email address.
Your Contact Telephone Number.
Your IP address.
We collect some or all of this information in the following cases:
You use our booking/communication form and fill in the information requested.
You contact us via telephone.
You contact us via mail.
If you register on the site as a member or as staff.
Use of your personal information
We may use your personal information in the following ways:
We may use your email address to inform you of activity on our site, or to send you information/communications via email regarding a booking.
We may use your telephone number to communicate with you regarding a booking or to answer a query sent in by yourself on our contact form.
For the purposes of making you a registered member of our site, in order for you to contribute content to this site.
Your email address and telephone number are never publicly visible.
Your IP address is recorded when you perform certain actions on our site. Your IP address is never publicly visible.
Your profile info is only visible to registered members, who are logged in. IOW, bots cannot see your personal information.
Other uses of your personal information
In addition to notifying you of activity on our site which may be relevant to you, and which you have indicated you’d like to receive, we may occasionally wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile.
We may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser or type of device you’re using. This information will be used purely for the purposes of analytics and tracking the number of visitors to our site.
Our web-server may record IP addresses from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, to administer our site, to analyse trends, to track user movement, and to gather broad demographic information—all for the purpose of continually improving our website and delivering personalized, custom content. IP addresses are not linked to personally identifiable information, and their collection is standard procedure in most web-server environments.
Our website may contain links to other websites. Please note that when you click on one of these links, you are entering another website, for which we are not responsible.
Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Keeping your data secure
We are committed to ensuring that any information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable measures and procedures to safeguard and secure the information that we collect.
Acceptance of this policy
Continued use of our site signifies your acceptance of this policy. If you do not accept the policy then please do not use this site.
Changes to this policy
We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.